Refund policy
Returns & Refunds
How to Request a Return
- Email us at support@lagshotgolf.com with your order details.
- We’ll provide return instructions and a return shipping address.
- Once we receive and inspect your return, we’ll process your refund.
Refund Processing
- Once your return is approved, we’ll initiate a refund to your original payment method.
- Refunds typically take 3-5 business days to appear in your account, depending on your bank or card provider.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company—it may take time before your refund is officially posted.
- Contact your bank—there is often a processing delay.
- If you’ve done all of the above and still haven’t received your refund, please email us at support@lagshotgolf.com.
Exchanges (Defective or Damaged Items Only)
We only replace items that arrive defective or damaged. If you need an exchange for the same item:
- Email us at support@lagshotgolf.com with a description and photos of the issue.
- We’ll provide a prepaid return label for defective items.
Return Shipping
- U.S. Customers: Return shipping is the customer’s responsibility.
- International Customers: You will be responsible for return shipping costs.
Return Address:
📍 Lag Shot Golf
2025 Seward Ave #100
Naples, Florida, 34109
If you have any questions, don’t hesitate to reach out—we’re happy to assist!